Terms and conditions

This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop at John Lewis Opticians.

Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. John Lewis Opticians do not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable

We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes.

John Lewis Opticians is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited. Credit is subject to status.

John Lewis Opticians shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website



All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by John Lewis Opticians for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.



All designs, text, graphics and their selection and arrangement on this website are the copyright of John Lewis Opticians or its content providers.


Colour reproduction

We have made every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet. This means that when you order products from the Shop, colours may differ from what you see on the screen.


Registered address

Our registered address is 261 London Road, Mitcham, Surrey CR4 3NH


Terms of website use

By using this site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using this site.


Changes to the website

We aim to update this site regularly, and may change the content at any time. If the need arises, we may suspend access to this site, or close it indefinitely. Any of the material on this site may be out of date at any given time, and we are under no obligation to update such material.


Our liability

The material displayed on this site is provided without any guarantees, conditions or warranties as to its accuracy.


Information about you and your visits to this site

We process information about you in accordance with our privacy policy. By using this site, you consent to such processing and you warrant that all data provided by you is accurate.


Your concerns

If you have any concerns about material which appears on this site, please contact: [email protected]


Privacy policy

Please refer to our privacy policy for full details on how we use personal data.


Jurisdiction and applicable law

The terms and conditions of purchase and the contract shall be construed in accordance with English law. Any dispute arising from or related to the terms and conditions of purchase or the contract shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.